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THANK YOU for the ultra quck reply! Best customer service I have experienced all year!!! Sincerely, Peter Dilauro.-- Peter D.
Dear Walcott, I received my order today, and I am very pleased at the professional attention you paid to my order, and order updates. I can't say exactly when, but I can assure you that I will use you in the future for all my cb equipment needs. Also, I'm planning on telling my fellow cb friends on how professional, a job you done. Thanks again, Eddie Hair. A.K.A. Moonshine-568-S.C.-- Eddie H.
I ORDERED TWIN FIRESTIK'S FROM YOU AND REALLY LOVE THEM. THX FOR THE GOOD SERVICE.-- Tim H.
Thank you Walcott !!! I tried to contact three other "so called distributors", I left each one an e- mail 5 days ago. No answer as of this a.m.. I called on the same day and left follow up messages. Mind you I'm the customer, But I need a radio. Still no calls or e-mails. So this morning I said I' ll call the Walcott number. they are a little more expensive than the chumps I called but I need my radio. The number rang and expecting disappoint, I heard a polite "Hello, Walcott Radio, how my I help you". Well, I flipped. The man introduced himself as Lamont. To make a long story short. Every question was answered, and I had alot. I haven't used a CB in 30 years. The best part I have a real radio guy helping me. I can't wait to get my new radio. No body on the planet can sell me a radio but My Man Lamont. Lamont, thank you so much for your professionalism, courtesy, and friendliness. George D. Smith-- George S.