Thank you very much for the immediate response to my survey and also your offer to offset the UPS charges.
I find it to be extremely refreshing to find a vendor who is not only willing to listen to their customers but also
to take action to help them. I greatly appreciate your conduct in this sale and needless to say, you will be at
the top of my list when searching for other items that you sell. I will also be telling everyone I know about your
excellent service and attention to customer satisfaction.
thank you again, Leslie Willans
-- Leslie W.
Thanks for the GREAT service. I will recommend you to my friends.
-- Edward T.
Thanks for the help. I had a lot of questions because I built my headache
rack with one of the major purposes being to mount my antenna on it. This
rack was mostly designed and built at the same time, so I built, then
redesigned, etc, to see what worked and what wouldn't. Today was a case in
point. Thanks for helping me in my "designing" and ensuring I got what
would work, saving me from some frustration later on.
-- SOLER S.
I'm just stunned at the outstanding service I've experienced with Walcott. As you advertised I actually got to talk to a breathing person who correct a slight mistake I made in my order. I mean within minutes it was correct with a very polite gentleman. I panice at times when I have a cyber order problem due to the difficulty of talking to a live person. You have taken it to a different level. My IMAX 2000 went out the same day. I will be back...........Thank you for being there.