I'm just stunned at the outstanding service I've experienced with Walcott. As you advertised I actually got to talk to a breathing person who correct a slight mistake I made in my order. I mean within minutes it was correct with a very polite gentleman. I panice at times when I have a cyber order problem due to the difficulty of talking to a live person. You have taken it to a different level. My IMAX 2000 went out the same day. I will be back...........Thank you for being there.-- Edward J.
I received the order last Friday and I am quite happy with my purchase. It was a pleasure doing business with you guys. Thanks, Gerard-- Gerard G.
Thank you Walcott !!! I tried to contact three other "so called distributors", I left each one an e- mail 5 days ago. No answer as of this a.m.. I called on the same day and left follow up messages. Mind you I'm the customer, But I need a radio. Still no calls or e-mails. So this morning I said I' ll call the Walcott number. they are a little more expensive than the chumps I called but I need my radio. The number rang and expecting disappoint, I heard a polite "Hello, Walcott Radio, how my I help you". Well, I flipped. The man introduced himself as Lamont. To make a long story short. Every question was answered, and I had alot. I haven't used a CB in 30 years. The best part I have a real radio guy helping me. I can't wait to get my new radio. No body on the planet can sell me a radio but My Man Lamont. Lamont, thank you so much for your professionalism, courtesy, and friendliness. George D. Smith-- George S.
Dear Jason, Thanks so much for your intelligent, well written e-mail that very precisely answered my questions. I have not had much luck getting such down here. Thanks. J Yocum-- J Y.