Just called and placed an order with your company. Just wanted to let you know that the customer service is OUTSTANDING!!!!! Wish I had gotten the name of the nice gentleman who took my order, he was GREAT!!!!! It is so nice to get such great customer service on the telephone these days!!!!-- Donna B.
Hi, Thanks for the GREAT service. I will recommend you to my friends. Thanks again!-- Edward T.
Thanks for the help. I had a lot of questions because I built my headache rack with one of the major purposes being to mount my antenna on it. This rack was mostly designed and built at the same time, so I built, then redesigned, etc, to see what worked and what wouldn't. Today was a case in point. Thanks for helping me in my "designing" and ensuring I got what would work, saving me from some frustration later on.-- SOLER S.
Thank you Walcott !!! I tried to contact three other "so called distributors", I left each one an e- mail 5 days ago. No answer as of this a.m.. I called on the same day and left follow up messages. Mind you I'm the customer, But I need a radio. Still no calls or e-mails. So this morning I said I' ll call the Walcott number. they are a little more expensive than the chumps I called but I need my radio. The number rang and expecting disappoint, I heard a polite "Hello, Walcott Radio, how my I help you". Well, I flipped. The man introduced himself as Lamont. To make a long story short. Every question was answered, and I had alot. I haven't used a CB in 30 years. The best part I have a real radio guy helping me. I can't wait to get my new radio. No body on the planet can sell me a radio but My Man Lamont. Lamont, thank you so much for your professionalism, courtesy, and friendliness. George D. Smith-- George S.