THANK YOU for the ultra quck reply! Best customer service I have experienced all year!!! Sincerely, Peter Dilauro.-- Peter D.
Thank you Walcott !!! I tried to contact three other "so called distributors", I left each one an e- mail 5 days ago. No answer as of this a.m.. I called on the same day and left follow up messages. Mind you I'm the customer, But I need a radio. Still no calls or e-mails. So this morning I said I' ll call the Walcott number. they are a little more expensive than the chumps I called but I need my radio. The number rang and expecting disappoint, I heard a polite "Hello, Walcott Radio, how my I help you". Well, I flipped. The man introduced himself as Lamont. To make a long story short. Every question was answered, and I had alot. I haven't used a CB in 30 years. The best part I have a real radio guy helping me. I can't wait to get my new radio. No body on the planet can sell me a radio but My Man Lamont. Lamont, thank you so much for your professionalism, courtesy, and friendliness. George D. Smith-- George S.
I recieved The Texas Ranger TR-696FSSB yesterday, thank you the fast shipping and I am well pleased with the radio. Thank you again for the good service. Levirl Brokofsky-- Levirl B.
To whom it may concern: I just recently purchased a Uniden BC 796D scanner and wanted to take this oppurtunity to tell you what a pleasurable experience I had. To be answered live on the first 2 rings is what customer service is about and wanted to say thanks for the great experience.Walcott is far above any competition you may have and I will always come back here for all of my needs. Thanks again and "keep up the good work". Barry N. Jones/ President Advanced Business Comm.,Inc.-- Barry J.